How long will the Boil Order remain in effect?

The City is required to collect one set of samples for each depressurization. These samples require 24 hours of incubation time before the results can be determined. Assuming the tests are negative customers will receive a green door tag notifying that the water has been cleared for normal use. If the samples collected are found to have bacteria then additional testing will take place and the boil order will remain in effect until all samples pass and you receive a green door tag. If you have a question about an issued boil order please call 330-334-1581 ext 3002.

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1. Why have I been notified?
2. Why must I boil my water?
3. How long will the Boil Order remain in effect?
4. How can I make my water safe?
5. Can I use bottled water?
6. During a Boil Order, what can I use my tap water for?
7. Can I wash my hands using tap water?
8. Can my family take showers or baths using tap water?
9. Can I wash dishes using tap water?
10. Can I use my coffee maker, ice machine, water or soda dispenser?
11. Can I give my pets tap water?
12. Who can be affected?
13. What are the symptoms of water-borne illness?
14. What if I drank water already?
15. What is E. coli bacteria?