Communications

About the Office

Wadsworth Emergency Dispatch is the primary 911 PSAP (public safety answering point) for the residents of the City of Wadsworth and Wadsworth Township. They are responsible for the dispatching of the Wadsworth Police Department and the Wadsworth Fire & EMS Department. 

In November of 2023, the City of Wadsworth moved the Emergency Dispatch Center to the new Fire Station #1 located at 343 College Street. This new location was chosen as it offered increased space for efficiency and operability to the Emergency Dispatch Department. At that time, dispatch became its own entity after being part of the police department since its inception.

Visiting the Office

As a visitor to our dispatch center you will notice that there is a dedicated dispatch center lobby entrance along the north side of Fire Station #1. Inside the lobby, an intercom will allow you to speak directly with a dispatcher. All paperwork, fine payments, bonds, etc. are able to be taken from this dispatch lobby. 

The public lobby at the Wadsworth Police Department (120 Maple St) is always open and available if you require personal assistance to file a police report or meet with an officer. The lobby phone will be answered by a dispatcher who will summon an officer to meet with you.

Staff & Duties

The Emergency Dispatch Department is headed by a dispatch supervisor and currently staffed by nine full-time dispatchers. The Emergency Dispatch Department operates 24 hours a day, 7 days a week.

Some of the duties of the Wadsworth Emergency Dispatch Department include:

  • Answering all incoming phone lines to the Police Department
  • Answering all 911 calls from the City of Wadsworth and Wadsworth Township
  • Dispatching calls for service for the Police, Fire and EMS departments
  • Managing radio traffic on the police and fire channels
  • Monitoring radio traffic on statewide channels and from adjacent agencies
  • Operating the computer aided dispatch (CAD) system
  • Greeting all walk-in traffic to the police station
  • Acting as a special deputy clerk of court for the Wadsworth Municipal Court during non business hours. (To take waiver payments for citations, bond payments and issuing court paperwork such as warrants, recognizance's, and criminal complaints.)